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LogicMonitor

Stack performance monitoring application


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Published 10/28/2014 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

LogicMonitor is a performance monitoring solution that provides 24/7 updates on the status of your entire IT infrastructure. The automated monitoring tool can be used to detect issues with public, private and hybrid cloud or on-site stacks, alerting you to crucial issues before they escalate. LogicMonitor allows IT professionals to monitor thousands of devices, including interfaces, virtual IPs, VPN links, apps, physical disks and more. Key monitoring tools include Active Discovery, to automatically detect and add devices; Active Intelligence, to visualize data through reports and dashboards; as well as automated alert behaviour based on level of severity.

LogicMonitor offers a monitoring solution to web based companies, MSPs and cloud providers, as well as in-house IT departments. The software utilizes a lightweight data collector in the form of a Java app installed on any Windows or Linux host inside your firewall to provide complete monitoring data that can be accessed from any device or browser. By entering the IP addresses or hostnames of each of your your devices LogicMonitor’s Active Discovery automatically discovers these and configures monitoring setting for them. LogicMonitor then detects issue based on preconfigured industry best practices, as well as your own defined thresholds.

When an issue is discovered alerts are prioritized, or escalated, based on the device, time of day and severity of the issue. LogicMonitor uses this severity hierarchy to decide whether to send alerts out via email, SMS, a text-to-speech phone call, or Webhooks. LogicMonitor can alert on multiple events, such as from Windows Event Logs, SNMP traps and Syslog, and schedule a batch set of jobs to run at the same time. The monitoring software helps you understand the performance of your entire infrastructure through multiple graphs and dashboards. You can also generate a range of predefined and custom KPI reports.

LogicMonitor screenshot
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What is the history and popularity of the app?

LogicMonitor is used by a range of clients from all sectors, these include AppFolio, iVenture and Cedexic. The website has published a number of testimonials and case studies, and the app has been written about in a number of popular tech publications. LogicMonitor was founded by Steve Francis who ran network and datacenter operations at the University of California, the National Geographic Society, and Citrix Online, to name a few. The mission of the app is to provide an expert monitoring solution that doesn’t require expert monitoring skills to use.

What are the differences to other apps?

Unlike some more traditional monitoring solutions, LogicMonitor does not require agent installation every time a new device is added to the network. The solution uses a single, light data collector for each host, along with the Active Discovery tool, to eliminate the need to manually add and configure devices to your network. The solution uses a set of industry best practices defined by datacenter experts to apply monitoring and alert rules for each device. The solution works with all cloud systems (public, private and hybrid), on-site stacks and co-located stacks.

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How does the web app look and feel to use?

LogicMonitor uses a neat grey and white interface, with a splash of purple to match its branding. A navigation panel on the left-hand side provides quick access to the dashboard, host lists, services lists, alerts, reports and settings. The dashboard shows a colorful, visual representation of all your system activity and health through graphs, charts and maps. There are a range of more complex settings and configuration options available within each feature, for example within Active Discovery, the alerts settings, and the reports. LogicMonitor offer unlimited support to help get to grips with the intricacies of the app.

How does the registration process work?

To sign-up for LogicMonitor’s free 14-day trial you must click the “Try It Free” button on the website homepage. You then need to enter your name, work email, company name, phone number and a list of the devices or applications you want to monitor. There are no upfront costs or upgrade fees, nor are there any long-term contracts. Once you sign-up you can deploy LogicMonitor in 15 minutes, this includes the use of the automated detection and configuration engine so you can add all your devices with ease.

What does it cost to use the application?

LogicMonitor’s prices are based on the number of hosts you use. The price per host ranges from $4 pto $19 per month depending on the volume. There is a minimum monthly charge of $249 per month. The monthly subscription includes the full set of features. These prices also cover unlimited users, multiple locations and unlimited email, phone and live chat support.

Who would you recommend the application to?

LogicMonitor is ideal for any company who needs a way to manage their growing IT infrastructure through automated monitoring, whether they are an SMB or enterprise. The software offers a hosted monitoring solution for in-house IT departments, managed service providers (MSP) and cloud providers, as well as web-based companies. The solution monitors a number of areas, including application monitoring, database monitoring, load balancer monitoring, server monitoring, power monitoring and more. Logic Monitor works with a wide range of devices including Dell, HP, NetApp, Citrix, Java, Cisco and many more, and the company will add any missing devices you need to monitor.

  • LogicMonitor’s ActiveDiscovery automatically adds and configures monitoring settings for all your devices by simply entering the hostname or IP address
  • The alert severity levels decide when, how and who to alert depending on the urgency of the issue in hand
  • Pre-configured alert thresholds are based on vendors’ best practises. Thresholds can be customized depending on your needs
  • See the overall performance of multiple devices on the same graph, with real-time updating
  • Create your own custom graphs, using wildcards and regular expressions, that automatically update when new devices are added
  • See all your KPIs through a range of predefined dashboards, or create your own custom dashboards
  • Generate scheduled reports for management or customers that are customizable and available in HTML, PDF or CSV


LogicMonitor video

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Cheapest plan (per month) : $249.00

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